Privacy Policy

Last Updated: March 24, 2026
Friend Kin Line ("we," "our," or "us") operates the Friend Kin Line mobile application and website (https://www.friendkinline.com/). This Privacy Policy explains what information we collect, why we collect it, how it is used, and your rights regarding your data.

1) What We Collect

We collect information to provide a safe and supportive environment for our users.

A. Personal Information

Account Information: Email address (User and/or Parent/Guardian email), Nickname/Display Name.
Verification Data: OTP codes sent to emails for account verification.

B. Health and Emotional Data (Sensitive Data)

As a health and fitness app focused on mental well-being, we collect the following "Health Data":

Emotional Status: When you use the "Emotional Log" or "Emotional Check-in" features, we collect the emotional states you select or input (e.g., Happy, Sad, Anxious).
Journals: We collect the titles and content of the digital journals you write within the app.
Peer Support Interaction: We collect and store message content from chat sessions between "Talkers" and "Listeners" to facilitate support.

C. Usage and Technical Data

App Usage: Time spent in sessions, frequency of logins, and role selection (Talker/Listener).
Feedback: Ratings and feedback provided by users after support sessions.
Device Information: Basic technical data necessary for app functionality and notifications (via Firebase).

2) Why We Collect This Information (Data Usage)

We use the collected data for the following purposes:

Core Functionality: To enable journal saving, emotional tracking, and peer-to-peer matching.
Mental Health Insights: To provide you with analytics (via the Analytics Screen) about your mood and app usage over time.
Safety and Protection: To monitor chats for harmful content or violations of our community guidelines, especially to protect children.
Peer Support: To allow Listeners to provide appropriate support based on your shared emotional state during a session.

3) Data Sharing and Disclosure

We do not sell your personal or health data.

Data is only shared in the following limited circumstances:

With Other Users: Your nickname and current emotional state (if shared) are visible to the "Listener" you are matched with during a support session.
Service Providers: We use trusted third-party providers (e.g., Firebase for messaging, hosting providers) who help us operate our service. They are prohibited from using your data for any other purpose.
Legal Requirements: If required by law or to protect the safety of our users or others.

4) Children's Privacy (COPPA Compliance)

We take children's privacy seriously. For users under 13:

We require a parent or guardian's email address.
We obtain verifiable parental consent via OTP before a child can fully use the service.
Parents can request to review, delete, or stop the further collection of their child's information at any time.

5) Data Retention and Deletion

Retention: We retain your personal and health data for as long as your account is active or as needed to provide you with our services.
Deletion: You can request the deletion of your account and all associated data (including journals and emotional logs) by contacting us at [Insert Support Email]. Once deleted, this information cannot be recovered.

6) Data Security

We implement reasonable technical and organizational measures to protect your health and personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

7) Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the data we hold about you.
Correction: Request corrections to inaccurate data.
Deletion: Request that we wipe your data from our systems.
Withdraw Consent: Stop the collection of emotional/health data at any time by ceasing use of those features.

8) Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9) Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: Email: [admin@friendkinline.com] Website: https://www.friendkinline.com/